Do you want to work in one of the fastest growing fintech scale-ups in the Netherlands and work with top leaders from the industry? Do you want to have significant impact in our growth as well as your own? Then we hope to welcome you as our colleague to further accelerate the next phase of our growth as our first commercial Customer Success Manager.
As our first Customer Success Manager you will be setting up internal processes and ways of working while supporting our customers from a more commercial and product focused angle. We work with demanding Enterprise customers in a complex and highly regulated space (RegTech / FinTech) and you are end responsible for customer satisfaction. Maintaining strong internal relations is a key to achieve your goals externally as well. You will have a huge contribution to us & the world knowing we’re fighting financial crime together!
Bring it on, we have plenty of challenges waiting for you here, like:
Liked what you read and are now wondering what you can expect from us?
We are growing fast! That means a lot of room for impact in a fairly new KYC market that is exploding! You will get the chance to work in a multinational and rapidly growing scale-up that works with leading names in global FinTech, Banking as a Service, Crypto and trading platforms. And next to that we offer:
NOTE: For this role we can only consider people that are EU based + EU citizen and/or already have a working permit in place to work in the Netherlands. We have some limited support options on relocation for this position available.
Why you don’t want to miss out
We have grown a lot since our start in 2018 and work with companies like N26, KPN, Flatex-DEGIRO, Vivid, Trade Republic, Wish.com, Solarisbank, Bol.com, and many more! With ~250 Fourthliners today, we are on a mission to fight financial crime! Since the launch of our KYC solutions almost four years ago, we have run millions and millions of verifications. In the past twelve months, we have signed contracts with Europe’s most respected (neo)banks, online brokers and other FinTech.